Contact & Support Hours
support@trahereus.com
Average reply time: under 24 hours on business days.
Track My Order
Type your order number and email to see live tracking.
Setup Guide
Watch the 90-second video or download the PDF to install your TB7 in minutes.
Start a Return
Open our portal to get a prepaid label or request an exchange within 30 days of delivery.
Contact Us
Email support@trahereus.com or start a live chat (Mon–Fri, 9 AM – 5 PM ET). We answer within 24 hours.